Shipping policy
📦 Shipping Policy
Thank you for shopping with SmockLife — where creative comfort meets everyday style. We offer made-to-order tees and high-function salon workwear designed for beauty professionals, barbers, and artists. Here's what you can expect when ordering from us:
🛠️ Made-to-Order Fulfillment
All items are made-to-order to reduce waste and promote sustainability. Production typically takes 2–7 business daysbefore shipping. Orders are not processed or shipped on weekends or holidays.
🚚 Shipping Rates & Delivery Times
| Shipping Method | Estimated Delivery Time* | Cost |
|---|---|---|
| Standard (U.S.) | 3–7 business days | Calculated at checkout |
| Expedited (U.S.) | 2–3 business days | Calculated at checkout |
| Canada & International | 7–21 business days | Varies by location |
*Delivery times do not include production time (2–7 business days).
🌍 International Orders
We do ship internationally! Please note: customs duties, taxes, or import fees are the responsibility of the customer and may be collected upon delivery depending on your country’s regulations.
📦 Tracking Information
Once your order is shipped, a tracking link will be emailed to you. Please allow up to 48 hours for tracking to update after shipment.
❗ Delays & Lost Packages
Shipping carriers may experience delays beyond our control (e.g., weather, peak seasons, customs). If your package hasn’t arrived within the expected timeframe, contact us at support@smocklife.com and we’ll assist you in resolving the issue.
🚫 Incorrect Addresses
Please double-check your shipping details before checkout. If an order is returned due to an incorrect or incomplete address, reshipping fees may apply.
🧵 Quality & Care
Because your order is custom made just for you, we do not keep inventory. This allows us to ensure each Smocked piece meets our standards of quality, comfort, and creativity.